Return Policy
Refunds
Products may be returned unopened for a refund within 30 days of it's shipping
date and may be charged a 15% re-stocking fee at our discretion. Items that are in
un-sellable condition, no longer wanted, you changed your mind, missing parts or
you ordered the wrong product will not be refunded.
Please note that we will only refund shipping costs if the return is
a result of our error up to $9.95, unless prior arrangements have been made with
the return department. Return your item(s) using UPS ground, FedEx ground
or standard U.S. Mail.
If you refuse your package, there will be return
shipping charge. UPS, FedEx and the U.S. Post Office charge us for
returned items. You will be charged the original cost of shipping, (even
if you received free shipping), plus the cost of return shipping. Unless we sent the wrong product
or made some other error on shipping out your product.
You can expect a refund sent to the credit card company
within 14 business days of TotalVac receiving your
return.
Note: Shavers, shaver parts, flat irons, hair dryers, trimmers, massagers,
foot spas and other personal hygiene products can never be returned once opened.
Do not send us your old broken parts to see if we can get new ones.
We can not accept them due to insurance and health liabilities.
How
to Return/Exchange Your Item
|
