60 Day Return Merchandise Request Form

If you intend to return any item for any reason please complete this request form.

This information is required to help us identify your package.

We will provide you with an RMA (Return Merchandise Authorization) number to insure that your return is properly routed and that your refund or replacement is processed properly.

Please enter your original order information:

First Name
Last Name
Order Number
Order Date (mm/dd/yyyy)
Email
Phone

Please provide information on the item(s) you would like to return*:

Item Number
Quantity
Item Description

*(If you are returning more than one item use commas , between item number, quantity and description)

Reason for your return:
Does not Fit Damaged in Shipping Ordered Wrong Item I Received the Wrong Item Other

Please enter a few comments describing the reason for the return
and the replacement you want sent (if any):

Return Policy Acknowledgment

I acknowledge that by submitting this form I am aware of the terms of the
TotalVac.com return policy including the following:

The return request must be evaluated and approved by TotalVac.com, and I must receive a RMA number before I can return the item. This RMA number must be displayed on the return shipping label.

All return requests must be submitted within 60 days of delivery.

Unless the return is due to shipping damage or the error of TotalVac.com. I will be responsible for all shipping charges.

I may be responsible for a merchandise restocking charge of up to 15%.

All items must be returned in their original containers in the condition they were received with instruction manuals, and all original packaging materials, etc. or they may be refused.

Any items that have been bent, scratched, altered or otherwise damaged or incomplete due to my error are not acceptable for return.

Shavers, shaver parts, flat irons, hair dryers, trimmers, massagers, foot spas and other personal hygiene products can never be returned once opened.

TotalVac.com has the right to refuse any package that does not comply with the above.

If you would like a confirmation email, please enter the characters you see in the image: