If you intend to return any item for any reason you must complete this request form. Failure to do so will void your right to return the item. Remember, you only have 15 days from the date the item was delivered to you to file this request.
The information we require is necessary to identify your package.
We will provide you with an RMA (Return Merchandise Authorization) number to insure that your return is properly routed and that your refund or replacement is processed properly.
Please enter your original order information:
Please provide information on the item(s) you would like to return*:
*(If you are returning more than one item use commas , between item number, quantity and description)
Reason for your return: Does not Fit Damaged in Shipping Ordered Wrong Item I Received the Wrong Item Other
Please enter a few comments describing the reason for the return and the replacement you want sent (if any):
I acknowledge that by submitting this form I am aware of the terms of the TotalVac.com return policy including the following:
The return request must be evaluated and approved by TotalVac.com, and I must receive a RMA number before I can return the item. This RMA number must be displayed on the return shipping label.
All return requests must be submitted within 15 days of delivery.
I may be responsible for a merchandise restocking charge of up to 15%.
All items must be returned in their original containers in the condition they were received with instruction manuals, and all original packaging materials, etc. or they may be refused.
Any items that have been bent, scratched, altered or otherwise damaged or incomplete due to my error are not acceptable for return.
Shavers, shaver parts, flat irons, hair dryers, trimmers, massagers, foot spas and other personal hygiene products can never be returned once opened.
TotalVac.com has the right to refuse any package that does not comply with the above.
