If you intend
to return any item for any reason please complete this request form.
This information is required to help
us identify your package.
We will provide you with an RMA
(Return Merchandise Authorization) number to insure that your return is
properly routed and that your refund or replacement is processed properly.
Please enter your original order information:
Please provide information on the item(s) you
would like to return*:
*(If you are returning more than one item use
commas , between item number, quantity and description)
Reason for your return:
Does not Fit
Received the Wrong Item
Please enter a few comments describing the
reason for the return
and the replacement you want sent (if any):
I acknowledge that by
submitting this form I am aware of the terms of the
TotalVac.com return policy including the following:
The return request must be
evaluated and approved by TotalVac.com, and I must receive a RMA number
before I can return the item. This RMA number must be displayed on the
return shipping label.
All return requests must be
submitted within 60 days of delivery.
I may be responsible for a
merchandise restocking charge of up to 15%.
All items must be returned in
their original containers in the condition they were received with
instruction manuals, and all original packaging materials, etc. or they may
Any items that have been bent,
scratched, altered or otherwise damaged or incomplete due to my error are
not acceptable for return.
parts, flat irons, hair dryers, trimmers, massagers, foot spas and other
personal hygiene products can never be returned once opened.
TotalVac.com has the right to refuse any
package that does not comply with the above.
If you would like a confirmation email, please enter the characters you see in the image: