You may have seen negative reviews on resellerratings.com. Please be aware that this website removes positive feedback and wants retailers like TotalVac to pay $3,000 a year to keep all of the ratings. Some retailers have to pay over $70,000 a year.
Please do not believe or take these ratings on this site seriously.
Links to sites talking about resellerratings.com scam and extortion of retailers:
Here are reviews about TotalVac that are unbiased and written by real customers: